We are pleased to offer a convenient way to review and monitor your tithes, offerings, and payments to Saint Matthew's. We also want to inform you of the option to submit tithes, offerings and payments through automated withdrawal from your checking or savings account. We hope you will take this opportunity to enrich your life as a faithful steward.
The following are a few Frequently Asked Questions regarding our Automated Giving system.
Q: How does Direct Debit Giving work?
Contributions are transferred automatically from your checking or savings account to the church’s bank account. You set the amount to be transferred, the date you would like to start the transfer, and if you would like for your gift to be tied to a specific ministry or to the general fund (or a portion to each).
Q: How can I sign up for electronic giving by direct debit?
To create an account, complete, sign and return the authorization form to the church office. You must also include a voided check.
Q: How are my automatic contributions deducted and transferred?
First, you sign and return the authorization form to the church office indicating the amount you wish to contribute on a regular basis. The form can be found here. Contributions are then transferred through the Automated Clearing House (ACH) network – the same network already used by families to make mortgage and utility payments, or to receive payroll earning and Social Security income. (Direct debit goes by other names, including Electronic Funds Transfer (EFT), automatic payment, or simply ACH.
Q: When will my contribution be debited from my account?
A debit to your account will occur each month on the date you specify on your authorization form.
Q: How will I keep track of contributions in my check register?
Since your contribution is made at a pre-established time, you simply record it in your check register on the appropriate date. Electronic contributions will appear on your bank statement.
Q: What can I use to prove I made a contribution?
Your bank statement will show an itemized list of electronic transactions that can be used as proof of your contributions. You will also receive an annual giving statement each January for the previous year. Periodic statements may be requested at any time by contacting the church office.
Q: Is giving by direct debit risky?
It can be potentially less risky than carrying cash to church. To process electronic donations, the church uses Vanco Services, LLC – an established and highly-regarded company that moves funds directly from church members to the church on the same day without any delay. Vanco processes contributions for more than 10,000 churches and non-profit organizations.
Q: How much does direct debit giving cost?
It costs you nothing and it costs the church very little.
Q: What if I try electronic giving by direct debit and don’t like it?
You can cancel your authorization at any time by notifying the church office in writing or by email to email@example.com.
Q: How do I access the online system so I can review my giving?
From the St. Matthew's web page, click Access and Update Your Member Data from the What's New column on the left. Under "New User Login", enter your name and email address. The email address must match that which is on file with the church office. To verify the email on file please contact the office manager.
Q: I want to make an annual pledge to St. Matthew’s. How do I do that?
Annual pledges are collected in October, or may be given to our Treasurer at any time via email: firstname.lastname@example.org.
Q: We moved. How do I update our address, phone number or email?
After logging in, click the pencil next to your family’s information and the change will be processed online. You may also contact the church office if that is more convenient.
Q: Who do I contact if I have more questions?
Please contact our office manager by phone at (703) 430-2121 or by email at email@example.com.